Privacy Policy

Mozambique Discovery ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website at mozambiquediscovery.com.

Data controller: Mozambique Discovery. Contact for privacy matters: info@mozambiquediscovery.com.

Information we collect: When you submit contact forms, request the Essential Mozambique Travel & Entry Guide, subscribe to updates, or create an account, we may collect your name, surname, email address, phone or mobile number, date of birth, country of origin or departure, preferred language, planning intent, timeline, optional message, privacy consent confirmation, theme preference, and similar details you choose to provide.

Customer accounts: Email/password sign-up collects profile fields used to personalise your dashboard, Smart Travel Planner access, and email support within 24 hours. Google sign-in may provide name and email from your Google account; you can complete or update other profile fields later in your account area. Account deletion requests are logged and processed manually.

Free guide requests: The guide is delivered as a PDF only after you submit our form and consent to this Privacy Policy and Terms of Service. We store your name, email, and consent in our secure database to deliver the download and support follow-up.

Legal basis: We process personal data on the basis of your consent (for example when you tick the privacy consent box on the guide form), our legitimate interest in responding to inquiries and improving our services where consent is not required, and compliance with legal obligations where applicable.

How we use your information: We use the information to deliver requested resources (including PDF guides), respond to inquiries, provide travel and relocation guidance, send relevant follow-up, operate our platform, and improve our services.

Storage: Form submissions are stored in a secure database with appropriate technical and organisational safeguards. Access to submission records is restricted to authorised personnel.

Cookies: We use essential cookies for site functionality and analytics cookies to understand how visitors use our site. You can control cookies through your browser settings.

Third parties: We do not sell your personal information. We may share data with trusted professional partners (for example immigration consultants or lawyers) only with your explicit consent and when you request such services.

International transfers: Where processors or partners operate outside your country, we rely on appropriate safeguards as required by applicable law.

Your rights: Under the GDPR and applicable data protection laws, you have the right to access, correct, delete, restrict, or port your personal data, and to withdraw consent where processing is based on consent. Contact info@mozambiquediscovery.com. You may also lodge a complaint with your local supervisory authority.

Data retention: We retain personal data for as long as necessary to fulfil the purposes described above, manage follow-up, or as required by law. You may request deletion at any time; withdrawal of consent does not affect processing already lawfully completed.

Children: Our services are not directed at children under 16. We do not knowingly collect personal data from children.

Changes: We may update this policy from time to time. Material changes will be reflected on this page with an updated date.

Contact: For privacy-related inquiries, contact info@mozambiquediscovery.com.